Privacy Policy
Effective Date: April 21, 2026
1. Introduction
Divine Built ("we," "us," "our") operates the website divinebuilt.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our site, you consent to the practices described in this policy.
2. Information We Collect
Information You Provide Directly:
- Name, email address, phone number
- Business name and business information
- Website URL (if applicable)
- Any other details you submit through our contact forms, intake forms, or consultation requests
Information Collected Automatically:
- IP address, browser type, operating system
- Pages visited, time spent on pages, referring URL
- Device information and screen resolution
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our web design and digital marketing services
- Communicate with you about your project, account, or inquiry
- Send appointment reminders and service-related updates
- Send marketing communications (only with your explicit consent)
- Analyze website usage to improve user experience
- Comply with legal obligations
4. SMS/Text Messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Divine Built operates a non-marketing Customer Care SMS program. Messages sent to opted-in customers relate to their request, appointment reminders, service updates, project updates, audit and mockup delivery updates, and customer service replies. We do not send promotional or marketing offers through this program.
- Message frequency varies
- Message and data rates may apply depending on your carrier and plan
- You can opt out at any time by replying STOP to any message
- For help, reply HELP or contact us at [email protected]
- Carriers are not liable for delayed or undelivered messages
- Consent to receive text messages is not a condition of purchasing any service
- Phone numbers collected for SMS are never sold, rented, or shared with third parties for their own marketing
5. Third-Party Services
We use the following third-party services that may process your data on our behalf:
- Google Analytics — website traffic analysis and usage statistics
- GoHighLevel (GHL) — acts as our service provider and processor for CRM, form submissions, and message delivery. GHL processes data only on our behalf and does not use SMS data, phone numbers, or opt-in information for its own marketing purposes
These services have their own privacy policies governing their use of your data. We do not share SMS opt-in data, phone numbers, or consent records with any third party for marketing purposes.
6. Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze site traffic and usage patterns
- Improve site performance
You can control cookies through your browser settings. Disabling cookies may affect some site functionality.
7. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to Know — You may request what personal information we have collected about you
- Right to Delete — You may request that we delete your personal information
- Right to Opt-Out — You may opt out of the sale or sharing of your personal information (note: we do not sell personal information)
- Right to Non-Discrimination — We will not discriminate against you for exercising your privacy rights
- Right to Correct — You may request correction of inaccurate personal information
To exercise any of these rights, contact us using the information below. We will respond to verifiable requests within 45 days.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you request deletion of your data, we will remove it within 30 days unless we are legally required to retain it.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
10. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights:
Divine Built
Email: [email protected]
Website: divinebuilt.com